Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the website https://business-automations.uk (“Site”) and the services provided by Business Automations UK (“we”, “our”, “us”).
By accessing or using our Site or services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our Site or services.

2. Services

We provide business automation services designed for small businesses and sole traders in the United Kingdom. Our services include, but are not limited to, the provision of automation Nodes for tasks such as invoicing, booking management, quoting, customer communication, and administration.

Full service descriptions are available on the Site.

3. Subscriptions and Payment

  • Services are provided on a subscription basis as outlined on our Pricing page.

  • Payment must be made in advance.

  • All prices are listed in GBP (£) and exclude VAT unless stated otherwise.

  • Payment processing is handled by third-party providers. We do not store payment card details.

4. Cancellations and Refunds

  • You may cancel your subscription by providing 30 days’ written notice to support@business-automations.uk.

  • Refunds for unused periods are not provided unless required by law.

5. Acceptable Use

You agree not to:

  • Use our services for unlawful, harmful, or fraudulent purposes.

  • Attempt to gain unauthorised access to our systems.

  • Interfere with or disrupt the operation of our services or Site.

We reserve the right to suspend or terminate your access if you breach these Terms.

6. Intellectual Property

All content, trademarks, service marks, logos, and software used on the Site are owned by or licensed to Business Automations UK.
You may not reproduce, distribute, or create derivative works without our express permission.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Loss of profits, revenue, or business opportunity.

  • Indirect or consequential loss.

Our total liability to you shall not exceed the amount paid for our services in the 12 months preceding the claim.

8. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or by posting a notice on the Site.

9. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK GDPR and Data Protection Act 2018.

2. Data We Collect

We may collect:

  • Identity and Contact Data: name, email, phone number, business name.

  • Business Information: services, documentation, policies.

  • Financial Data: billing and payment information (handled by third-party processors).

  • Technical Data: IP address, browser type, device type, and interaction with our Site.

  • Usage Data: information about how you use our Site and services.

3. How We Use Your Data

We use your personal data to:

  • Provide, deliver, and manage our services.

  • Process payments and send invoices.

  • Communicate with you about service updates or issues.

  • Improve our services and user experience.

  • Comply with legal and regulatory obligations.

We process your personal data on the basis of consent, contract necessity, legal obligation, or legitimate interests.

4. Data Sharing

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal).

  • Hosting providers and IT support companies.

  • Professional advisors (e.g., accountants, legal counsel).

All third parties are required to maintain confidentiality and comply with data protection laws.

We do not sell your data.

5. International Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Typically, we retain client data for 6 years following the end of the service relationship.

7. Your Rights

Under UK GDPR, you have rights to:

  • Request access to your personal data.

  • Request correction of your data.

  • Request erasure (“the right to be forgotten”).

  • Object to processing or request restrictions.

  • Request data portability.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with the ICO (www.ico.org.uk).

To exercise any rights, contact us at support@business-automations.uk.

8. Data Security

We implement technical and organisational measures to protect your data, including encryption, access controls, and regular security reviews.

Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data. This helps us improve the Site experience.

2. How We Use Cookies

We use:

  • Essential Cookies: Necessary for Site operation (e.g., session cookies).

  • Analytics Cookies: Help us understand visitor interaction with our Site (e.g., Google Analytics).

  • Preference Cookies: Remember your settings (e.g., language, preferences).

Analytics cookies are only used with your consent.

3. Managing Cookies

You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect Site functionality.

You can also manage your preferences via our cookie banner when visiting the Site.

4. Changes to This Policy

We may update this Cookie Policy periodically.
The latest version will always be posted on this page.

Contact Information

For any questions about these Terms, Privacy Policy, or Cookie Policy, please contact:

Business Automations UK
Email: support@business-automations.uk
Website: https://business-automations.uk